1. Marketing Interface
  • autoX API Reference
    • Introduction
  • Marketing Interface
    • Overview
    • Lead Create
      POST
    • Appointment Create
      POST
    • Opportunity Create
      POST
    • Transaction Push⬩
      POST
    • Transaction Update⬩
      POST
  • Website Interface
    • Overview
    • Get Showroom List
      GET
    • Get Make Data
      GET
    • Get Model Data
      GET
    • Get Sales Org Data
      GET
    • Get Equipment Stock Data
      GET
    • Get Characteristics Data of Equipment
      GET
    • Get Material Addons Data
      GET
    • Get Bill Of Material Data
      GET
    • Get Equipment Price
      POST
    • Vehicle Enquiry Create
      POST
  • Payment Gateway Interface
    • Overview
    • Payment Link Create⬩
      POST
    • Payment Link Cancel⬩
      POST
    • Payment Notification
      POST
    • Payment Status Check⬩
      POST
  • Aftersales Interface
    • Overview
    • Check Workload Capacity
      POST
    • Service Request Push⬩
      POST
    • Get Parts Price & Stock
      POST
    • Work Estimate Create
      POST
    • Service Request Update⬩
      POST
  • Call Center Integration
    • Overview
    • Data Fetch
    • Transaction Sync
    • Queue Upload⬩
  • Survey Interface
    • Overview
    • Update Survey Score
  • OEM Interface
    • Overview
    • Accounts Data
    • Parts Sales Data
    • Parts Stock Data
    • Customer Data
    • Labour Sales Data
    • Vehicle Data
    • Vehicle Sales Data
    • Service History Data
    • Open Repair Orders Data
    • Open Repair Orders Customer Data
    • Workshop Transactions Data
    • Workshop Transactions Customer Data
    • Future Booking Data
  1. Marketing Interface

Overview

The Marketing Interface enables external marketing platforms and social media platforms to interact with autoX on SAP S/4HANA. It provides endpoints for capturing inbound leads, opportunities, and service appointments, tightly integrating front-end customer touchpoints, third-party applications, and autoX.
Use the Leads Create endpoint to generate a lead from any external source – including SAP marketing applications (SAP Marketing Cloud, Emarsys), non-SAP platforms (Salesforce, HubSpot), dealer websites, kiosks, or social media applications. autoX checks for an existing Business Partner by mobile number and either creates a lead against the existing Business Partner or creates a new Business Partner and lead automatically.
Use the Appointment Create endpoint to create a service appointment for a customer vehicle in SAP S/4HANA. This endpoint supports two modes:
1.
Book Appointment – The appointment is created directly based on workshop capacity.
2.
Service Lead – A service lead is created in the CRM. A CRM agent contacts the customer to confirm and book the appointment on their behalf.
Use the Opportunity Create endpoint to create a CRM opportunity in SAP S/4HANA for a given customer. The opportunity type, sales area, and assignment are determined by the rule configured in autoX for the make and model. If an open opportunity already exists for the customer in the same sales area and make/model combination, the existing opportunity is referenced rather than creating a duplicate.
Use the Transaction Push outbound webhook to push a vehicle sales transaction – such as a lead or opportunity – from autoX to an external system. autoX POSTs the transaction payload to a partner-provided endpoint based on a configurable trigger or manual action.
Use the Transaction Update outbound webhook to push a status update to an external system as a transaction progresses through the sales cycle in autoX – for example advancing from a lead to an opportunity, quotation, sales order, delivery, invoice, and handover.
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Introduction
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Lead Create
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